CU Online Disclosure Agreement
The terms and conditions of the deposit agreements and disclosures for each of your CATHOLIC FEDERAL accounts as well as your other agreements with CATHOLIC FEDERAL such as loans, continue to apply notwithstanding anything to the contrary in this Agreement.
This Agreement is also subject to applicable federal laws and the laws of the State of Michigan (except to the extent this Agreement can and does vary such rules or laws). If any provision of this Agreement is found to be unenforceable according to its terms, all remaining provisions will continue in full force and effect. The headings in this Agreement are for convenience or reference only and will not govern the interpretation of the provisions. Any waiver (express or implied) by either party or any default or breach of this Agreement must be in writing and shall not constitute a waiver of any other or subsequent default or breach. You may not assign this Agreement. This Agreement is binding upon your heirs and CATHOLIC FEDERAL's successors and assignees. Certain of the obligations of the parties pursuant to this Agreement that by their nature would continue beyond the termination, cancellation, or expiration of this Agreement shall survive termination, cancellation, or expiration of this Agreement. This Agreement, together with the Enrollment Form and Fee Schedule, constitutes the entire agreement between you and CATHOLIC FEDERAL with respect to the subject matter hereof and there are no understandings or agreements relative hereto which are not fully expressed herein.
Definitions - As used in this Agreement, the words "we," "our," "us," and "CATHOLIC FEDERAL" mean Catholic Federal Credit Union. "You" and "your" refer to the account holder authorized by CATHOLIC FEDERAL to use CU ONLINE under this Agreement and anyone else authorized by that account holder to exercise control over the account holder's funds through CU ONLINE. "Account" or "accounts" means your accounts at CATHOLIC FEDERAL. "Electronic fund transfers" means automated teller machine (ATM) withdrawals, preauthorized transactions, point-of-sale transactions, transfers to and from your CATHOLIC FEDERAL accounts using CU ONLINE. "CU ONLINE Services" means the services provided pursuant to this Agreement. "Business days" means Monday through Friday. Holidays are not included.
Access - To use CU ONLINE, you must have at least one share account at CATHOLIC FEDERAL, access to Internet service, and an e-mail address. Once we have received your signed Enrollment Form, and verified your account information, we will send you, either by e-mail or by postal mail, confirmation of our acceptance of your enrollment, along with your assigned pin and password. CU ONLINE can be used to access only the CATHOLIC FEDERAL accounts which you have designated for access by CU ONLINE in your Enrollment Form. You can add or delete any of your CATHOLIC FEDERAL accounts from this Agreement by completing a new Enrollment Form. Access to your accounts through CU ONLINE will be based upon the identification of users and authority levels specified by you on your Enrollment Form. We undertake no obligation to monitor transactions through CU ONLINE to determine that they are made on behalf of the account holder.
CU ONLINE Services - You can use CU ONLINE to check the balance of your CATHOLIC FEDERAL accounts, view CATHOLIC FEDERAL account histories, transfer funds between your CATHOLIC FEDERAL accounts, order checks, make stop payment requests, view paid checks and change your address.
Hours of Access - You can use CU ONLINE 7 days a week, 24 hours a day, although some or all CU ONLINE services may not be available occasionally due to emergency or scheduled CU ONLINE maintenance. We agree to post notice of any extended periods of non-availability on the CU ONLINE Web site.
Your Password - For security purposes, we recommend you change your password upon your initial login to CU ONLINE. You determine what password you will use and the identity of your password is not communicated to us. You agree that we are authorized to act on instructions received under your password. You accept responsibility for the confidentiality and security of your password and agree to change your password regularly. Upon three unsuccessful attempts to use your pin/password, your access to CU ONLINE will be restricted. To reestablish your authorization to use CU ONLINE, you must contact us to have your account access reset or to obtain a new password.
We recommend that you create a password that uses both upper- and lowercase alpha and numeric characters for purposes of security. Your password should not be associated with any commonly known personal identification, such as social security numbers, address, date of birth, names of children, and should be memorized rather than written down.
Security - You understand the importance of your role in preventing misuse of your accounts through CU ONLINE and you agree to promptly examine your periodic statement for each of your CATHOLIC FEDERAL accounts as soon as you receive it. You agree to protect the confidentiality of your account and account number, and your personal identification information, such as your driver's license number and social security number. You understand that personal identification information by itself, or together with information related to your account, may allow unauthorized access to your account. Your pin and password are intended to provide security against unauthorized entry and access to your accounts. Data transferred via CU ONLINE are encrypted in an effort to provide transmission security and CU ONLINE utilizes identification technology to verify that the sender and receiver of CU ONLINE transmissions can be appropriately identified by each other. Notwithstanding our efforts to ensure that the CU ONLINE is secure, you acknowledge that the Internet is inherently insecure and that all data transfers, including electronic mail, occur openly on the Internet and potentially can be monitored and read by others. We cannot and do not warrant that all data transfers utilizing CU ONLINE, or e-mail transmitted to and from us, will not be monitored or read by others.
Fees and Charges - At the present time, CU Online is a free service through CATHOLIC FEDERAL. In the event, the credit union decided to charge for the service you would be notified. Upon this happening, you agree to pay the fees and charges for your use of CU ONLINE Services as set forth in the current fee schedule. You agree that all such fees and charges will be deducted from the CATHOLIC FEDERAL share draft account designated as the "Primary Share Draft Account" on your Enrollment Form. If you close your Primary Share Draft Account, you must contact us immediately to designate another account as your Primary Share Draft Account. You agree to pay any additional reasonable charges for services you request, which are not covered by this Agreement. You are also responsible for telephone and Internet service fees you incur in connection with your use of CU ONLINE.
Posting of Transfers - Transfers initiated through CU ONLINE are normally posted to your account immediately. Transfers on a Saturday, Sunday, or banking holiday will be posted on the next business day. CU ONLINE identifies transfers based upon the account log-on ID of the user who made the electronic transfer. You agree to communicate with any other persons with authorized access to your accounts concerning any transfers from your accounts in order to avoid overdrafts.
Limits on Amounts and Frequency of CU ONLINE Transactions - The number of transfers from CATHOLIC FEDERAL accounts and the amounts which may be transferred are limited pursuant to the terms of the applicable deposit agreement and disclosure for those accounts. If a hold has been placed on deposits made to an account from which you wish to transfer funds, you cannot transfer the portion of the funds held until the hold expires. Stop Payment Requests - You may initiate stop payment requests online via CU ONLINE only for paper checks you have written (non-electronically) on your CATHOLIC FEDERAL accounts (not CU ONLINE bill payer paper drafts.)
You will incur stop payment charges as disclosed in the current fee schedule for the applicable account.
Disclosure of Account Information and Transfers - You understand information about your accounts or the transfers you make may automatically be disclosed to others. For example, tax laws require disclosure to the government of the amount of interest you earn, and some transactions, such as large currency and foreign transactions, must be reported to the government. We may also provide information about your accounts to persons or companies we believe would use the information for reasonable purposes, such as when a prospective creditor seeks to verify information you may have given in a credit application or a merchant calls to verify a check you have written. In addition, we routinely inform credit bureaus when accounts are closed because they were not handled properly. We may also seek information about you from others, such as the credit bureau, in connection with the opening or maintaining of your account or in connection with approving your access to CU ONLINE. You agree and hereby authorize all of these transfers of information.
Periodic Statements - You will not receive a separate CU ONLINE statement. Transfers to and from your accounts using CU ONLINE will appear on the respective periodic paper statements for your CATHOLIC FEDERAL accounts.
Change in Terms - We may change any term of this Agreement at any time. If the change would result in increased fees for any CU ONLINE service, increased liability for you, fewer types of available electronic fund transfers, or stricter limitations on the frequency or dollar amount of transfers, we agree to give you notice at least 21 days before the effective date of any such change, unless an immediate change is necessary to maintain the security of an account or our CU Online electronic fund transfer. We will post any required notice of the change in terms on the CATHOLIC FEDERAL CU ONLINE Web site or forward it to you by e-mail or by postal mail. If advance notice of the change is not required, and disclosure does not jeopardize the security of the account or our electronic fund transfer CU Online, we will notify you of the change in terms within 30 days after the change becomes effective. Your continued use of any or all of the subject CU ONLINE Services indicates your acceptance of the change in terms. We reserve the right to waive, reduce, or reverse charges or fees in individual situations. You acknowledge and agree that changes to fees applicable to specific accounts are governed by the applicable deposit agreements and disclosures.
In Case of Errors or Questions about Your Electronic Transfers - Contact us as soon as you can, if you think your periodic statement is wrong, or if you need more information about a transfer listed on your periodic statement. We must hear from you no later than 60 days after we sent the FIRST periodic statement upon which the problem or error appeared. When you contact us:
(1) Tell us your name and account number.
(2) Describe the error or transfer you are unsure about, and explain as clearly as you can why you believe it is an error, or why you need more information.
(3) Tell us the dollar amount of the suspected error.
If you contact us by telephone or by e-mail, we may require that you send us your complaint or question in the form of a paper writing by postal mail or fax within 10 business days.
We will communicate to you the results of our investigation within 10 business days after you contact us and will correct any error promptly. If we need more time, however, we may take up to 45 days to investigate your complaint or question. If we decide to do this, we will provisionally credit your account within 10 business days for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and WE DO NOT receive it in the form of a paper writing within 10 business days, we may not provisionally credit your account.
If we decide that there was no error, we will send you a written explanation within 3 business days after we finish our investigation. You may ask for copies of the documents that we used in our investigation. If we have made a provisional credit, a corresponding debit will be made from your account.
Our Liability for Failure to Make a Transfer - If we do not complete a transfer to or from your account, including a bill payment, on time or in the correct amount, according to our agreement with you when you have properly instructed us to do so, we will be liable to you for your losses or damages caused as a result. However, there are some exceptions. We will NOT be liable, for instance:
(1) If, through no fault of ours, you do not have enough money in your account to make a transfer.
(2) If a legal order directs us to prohibit withdrawals from the account.
(3) If your account is closed, or if it has been frozen.
(4) If the transfer would cause your balance to go over the credit limit of an established line of credit or the credit limit for any credit arrangement set up to cover overdrafts.
(5) If you, or anyone authorized by you, commits any fraud or violates any law or regulation.
(6) If any electronic terminal, telecommunication device, or any part of the CU ONLINE electronic fund transfer is not working properly and you knew about the problem when you started the transfer.
(7) If you have not properly followed the on-screen instructions for using CU ONLINE.
(8) If circumstances beyond our control (such as fire, flood, interruption in telephone service or other communication lines) prevent the transfer, despite reasonable precautions that we have taken.
Your Liability for Unauthorized Transfers - CONTACT US AT ONCE if you believe your pin/password has been lost, stolen, used without your authorization, or otherwise compromised, or if someone has transferred or may transfer money from your accounts without your permission. An immediate telephone call to us is the best way to reduce any possible losses. You could lose all the money in your accounts (plus your maximum overdraft line of credit, if any). If you contact us within 2 business days after you learn of the loss, theft, compromise, or unauthorized use of your password, you can lose no more than $50 if someone uses your password without your permission.
If you do NOT contact us within 2 business days after you learn of the loss, theft, compromise, or unauthorized use of your password, and we can prove we could have stopped someone from using your password to access your accounts without your permission if you had told us, you could lose as much as $500.
Also, if your periodic statement shows transfers that you did not make, contact us at once. If you do not tell us within 60 days after the paper statement is mailed to you, you may not get back any money you lost through transactions made after the 60-day time period if we can prove that we could have stopped someone from taking the money if you had told us in time. If a good reason (such as a long trip or hospital stay) kept you from contacting us, we will extend the time periods.
Disclaimer of Warranty and Limitation of Liability - We make no warranty of any kind, express or implied, including any implied warranty of merchantability or fitness for a particular purpose, in connection with the CU ONLINE Services provided to you under this Agreement. We do not and cannot warrant that CU ONLINE will operate without errors, or that any or all CU ONLINE Services will be available and operational at all times. Except as specifically provided in this Agreement, or otherwise required by law, you agree that our officers, directors, employees, agents, or contractors are not liable for any indirect, incidental, special, or consequential damages under or by reason of any services or products provided under this Agreement or by reason of your use of or access to CU ONLINE, including loss of profits, revenue, data, or use by you or any third party, whether in an action in contract or tort or based on a warranty. Further, in no event shall the liability of CATHOLIC FEDERAL and its affiliates exceed the amounts paid by you for the services provided to you through CU ONLINE.
Your Right to Terminate - You may cancel your CU ONLINE service at any time by providing us with written notice by postal mail,e-mail, or fax. Your access to CU ONLINE will be suspended within 3 business days of our receipt of your instructions to cancel the service. You will remain responsible for all outstanding fees and charges incurred prior to the date of cancellation.
Our Right to Terminate - You agree that we can terminate or limit your access to CU ONLINE Services for any of the following reasons:
1. Without prior notice, if you have insufficient funds in any one of your CATHOLIC FEDERAL accounts. CU ONLINE service may be reinstated, in our sole discretion, once sufficient funds are available to cover any fees, pending transfers, and debits.
2. Upon reasonable notice, for any other reason in our sole discretion.
Communications between CATHOLIC FEDERAL and You - Unless this Agreement provides otherwise, you can communicate with us in any one of the following ways:
E-mail - You can contact us by e-mail at firstname.lastname@example.org. (Please note that credit union transactions through CU ONLINE are not made via e-mail.)
Telephone - You can contact us by telephone at (989) 799-8744 or 1-800-798-2328.
Facsimile - You can contact us by fax at (989) 799-8839.
Postal Mail - You can write to us at:
In Person - You may visit us in person at any one of our locations:
6180 State Street, Saginaw, MI 48603
1002 S. Washington Avenue, Saginaw, 48601
1504 Cass Avenue, Bay City, 48708
915 S. Euclid, Bay City, 48706
3015 Center Avenue, Essexville, 48708
334 Division Street, Vassar, 48768
Consent to Electronic Delivery of Notices - You agree that any notice or other type of communication provided to you pursuant to the terms of this Agreement, and any future disclosures required by law, including electronic fund transfer disclosures, may be made electronically by posting the notice on the CATHOLIC FEDERAL CU ONLINE Web site or by e-mail. You agree to notify us immediately of any change in your e-mail address.
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