CU Online Browser Requirements and Security Safeguards

Browser Requirements
All browsers must support the use of 128-bit encryption, cookies, and Java Script.  Supported browsers include Microsoft Internet Explorer® 6 or higher, Mozilla Firefox®, Netscape® 8.0 or higher and Opera for Microsoft Windows based Operating Systems.  Mozilla Firefox®, Netscape® 8.0 or higher, Opera and Apple Safari browsers are also supported for end users utilizing the Apple Mac Operating System. 

 

Only the full standalone Internet Browser applications are supported. The use of an Internet Browser application imbedded within another application, such as Microsoft Outlook®, is not supported for use with CU Online.  When utilizing Bill Payer with IE 9 or higher, use of the browsers “Compatibility Mode” may be required.  When accessing from a mobile device we encourage the use of our mobile banking product. 

 

Details about your web browser version can be found by navigating to the ‘help’ menu within the browser, and choosing “about”.

 

Security
This system is owned and operated by Catholic Federal Credit Union and may be used only for authorized purposes. CFCU may monitor and audit the usage of this system, and all persons are hereby notified that the use of this system constitutes consent to such monitoring and auditing. Unauthorized attempts to upload information and/or change information on this web site is strictly prohibited and are subject to prosecution under the Computer Fraud and Abuse Act of 1986 and Title 18 U.S.C. Sec. 1001 and 1030. Ensuring you have a secure online banking experience is our number one priority. Users of Intuit products who willingly disclose their CU Online credentials to the third party for the use of account aggregation software assume the responsibility of contacting said third party for software support needs. When the account aggregation software is no longer needed, it is the responsibility of the member to contact third party support for instructions on how to properly remove access to CU Online accounts within third party software. Please be advised that improper removal of accounts within said software may have an impact on the members' future ability to authenticate to CU Online. 


When a member accesses their account via Home Banking, they are subjected to various methods of security and authentication before secure access is granted.  This level of Security is achieved by:

 

Data Encryption:  The server requires that member browsers use a minimum of 128-bit encryption.  Data encryption is a process that transposes account information which is sent from our server to the members’ browser.  The coded data cannot be interpreted or altered without using a defined “key”.  The “key” deciphers the information from our server, which in turn allows members to view their account information securely at their desktop/mobile device.

 

Secured Authentication:  When a member supplies their account number and Personal Identification Number (P.I.N.), they are passed to our RSA system which requires them to supply a correct answer to one of 3 member defined challenge questions before they are allowed to submit their final password to authenticate to their account.  RSA Adaptive Authentication takes a risk-based approach to enabling strong, multifactor authentication using device forensics, behavioral analysis, and RSA eFraudNetwork matching. Once all levels of authentication have secured access to the account; sensitive account details are masked, and account transaction thresholds and activity are subject to fraud monitoring via compliance software. 


Network Security: 
There is no direct network wire connection between the Internet and either our internal network or our data processing system.  Our network utilizes a mix of physical controls, firewalls, and traffic translation to provide security between the home banking system and our mainframe core, prohibiting any unauthorized access to our network and any private information. 


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